At Hugo Heart Ltd we are committed to respect and protect your privacy.

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We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to The Data Protection Act 2018.

Information we hold and use:

• Name, date of birth, address, phone numbers, email

• Name of the responsible person in the case of minors

• Assessment and treatment details

• Any other relevant information that is needed to help you, make clinical decisions and fulfil our obligations.

Your data will be held on our secure systems to ensure continuity of your treatment.

Information we share:

• We will not share your personal information with any other organisation except when legally required to do so.

• Occasionally we may use your anonymised data or photographs for research, peer reviewed publications, educational presentations or marketing. We will not share any identifiable information in any format without your written permission.

How we use your information:

• We will use your information to operate and manage your account and manage any agreement or correspondence you may have with us.

• Carry out, monitor and analyse our business.

• Contact you by phone, email or letter about our products and services, unless you tell us that you prefer not to receive marketing.

• Carry out market research, business and statistical analysis.

• Carry out audits.

Your data may also be used for other purposes for which you give your permission or where we are permitted to do so by law, or it is in the public interest to disclose the information or is otherwise permitted under the terms of The Data Protection Act 2018